1st Time Setup Instructions

Here you will find everything you need to set up your Live Streaming kits for the first time. If you need support in getting your system up and running, feel free to reach out to [email protected] 

You can also use the live chat feature on the bottom-right of this page. If needed, we can also schedule a support video chat to troubleshoot any problems. 


Step 1: Seat the Graphics Card

Shipping a PC with the graphics card installed is the easiest way to break the graphics card. It’s a heavy piece of hardware, and when jostled around, it can come dislodged, or the critical connections can be broken.

That’s why we ship the graphics card separate. Don’t worry though, it’s easy to install.

A. Open the PC Case and Remove Bubble Wrap

Step 1 is to open the computer case (2 screws on the back, left of the tower). These screws may not come out all the way, but once they are loose, you can gently pull the side panel toward the back of the PC, and the side panel will slide free.

B. Seat the Graphics Card

Tutorial – Seating the Graphics Card

Step 2 is to remove the 2 support screws in the open slots, and carefully seat the graphics card into it’s PCI slot. Once it fits into place, gently push down to snap the card into the PCI slot.

Screw the two support screws back in to secure the graphics card in place, and then plug in the card power, as you see in the video.

Once this is done, you can close the case and power on the PC!

Step 2: Setup Your Cameras

In this step, you will fine tune some settings on your streaming cameras. A lot of settings have already been configured, but every sanctuary has different lighting, etc. So, you will need to adjust four things for each of your streaming cameras:

#1: Adjust the Framing

Mount your camera in it’s permanent position, and frame the wide-angle shot you want from that camera. Remember, you can always “crop-in” or “zoom” digitally in your streaming software. So you want to set the wide view you desire from that angle.

#2: Adjust the ISO

The ISO is like a volume knob for brightness. Every church will be different. So, adjust the ISO, until your picture looks the way you want it to look. Just know, if you turn the ISO up too high, it introduces noise. So, go for as low as you can to still get the image you want.

#4: Adjust the White Balance

In the menu of the camera, under the 9th (9/11) menu, you will see an option for white balance. Then use the dial to cycle through the options. You will want to toggle through the options to find the one that matches your sanctuary. This is not something you want to leave on auto.

Optional #5: Adjust the Aperture

When you’re out of the menu, the aperture can be controlled by the horizontal wheel on the top-right of the camera. Aperture controls how much light the lens allows to hit the sensor – lower means a brighter image. In most cases, this can be left to auto, but you can play with it and see what you like best.

NOTE: Make sure the number on the bottom-left of the screen reads 1/60. Use the dial to set if you accidentally change that number (it’s easy to accidentally do). 


Step 3: Setup & Turn On Your PC

Please make sure you remove all bubble wrap from the inside of the PC case before turning it on!

The PC is easy to setup. You plug in the monitor to the graphic card, the keyboard, mouse, Stream Deck, and Audio Interface by USB.

Setup Layout

Step 4: Connect Your Cameras to the PC

If your camera is within a few feet of the PC, you can plug directly into the capture card from the HDMI cord that comes out of your camera.

If you purchased the premium kit, you will have all the mentioned cables:

  • Plug in the micro-full HDMI cable into the camera, and into the Transmitter extender box.
  • Connect the Transmitter to a power outlet using the provided power adapter.
  •  Link the Transmitter to the Receiver (placed near the PC) using the Cat7 or Cat8 cable included with the kit.
  • Plug a regular HDMI cable (provided) into the Receiver’s “output” and plug it into one of the four capture card ports on the back of the PC (numbered 1-4 in the above diagram.
    Note: if you purchased a single camera kit, you will plug the camera into the USB capture card provided.

Once the Transmitter has been plugged into a power outlet, and the Receiver has been connected with the Ethernet cable, you should see connection indicator lights on both the Transmitter and the Receiver.

You do not need the infrared remote attachments for the Transmitter or Receiver.


Step 5: Setup Your Audio Interface

For Premium kits, you receive a USB audio interface. Connect it to the right USB port using the diagram above. 

It should already be configured to work with your OBS studio, and will be named something like “House Audio”

You should connect your Stream Mix (in most cases, this is a sub-mix out of your main house mixer) to the interface using either an XLR cable, or a 1/4″ cable.

Note: There may be a sync issue between your audio feed, and your video feed. We will address that at the very end of this page.


Step 6: Setup OBS Studio

Now that your cameras are connected, turn their power on, and open up OBS Studio on your computer.

You may have to adjust the Scenes and Sources, depending on which inputs you used on the capture card. See video for an explanation.

Note: For multi-cam setups, the source for your camera feeds should be chosen as a “Blackmagic Device.”.

Note: For single-cam setups, the source for your camera feed will be a “video capture” device.

#1: Tune Your Framing

When you add your camera video source to the scene, you can resize it to get the framing you want of your camera images. You can drag, and resize the frame to fit your needs. If you want to crop the image, hold down the “ALT” key while you drag the container box. (See Video)

Note: If you want to get multiple camera “angles” from a single camera, you will want to setup the wide angle first. Then, for the “zoomed-in” scenes you create, rather than adding a new video source, you will add a “scene” as a source instead. The “scene” should be the first one you set up with the wide angle view. (See Video)

#2: Add Additional Media 

You can do anything you want with your stream. You can add countdowns, etc. See the video for instructions on how to do that.

#3: Plug In Your Stream Account Info

In the OBS settings, click “Stream” and enter in your stream keys and server settings here. (Keep your stream keys secret!)


Step 7: Setup Your Stream Deck

You can customize the buttons on your Stream Deck depending on how you setup your scenes in OBS. This video should explain the process.


Step 8: Test Your Stream

Test your system, and make sure everything is working. Run a test stream. Record a test video. If everything is working, you are done!


One Last Possible Adjustment: Audio Syncing

In some cases, when you test your stream, the audio and video may be out of sync. When this happens, the video is usually a few milliseconds behind the audio. So you have to adjust the audio delay to match. This takes some testing to get it exact, but you only have to do this once.

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